Administering the lifegiving COVID-19 vaccine to the exposed shoulders of nervous patients sometimes requires tending to frayed nerves first.
And second-year Creighton pharmacy student Madeline Shaffer has just the prescription: a healthy dose of warm smiles and friendly conversation.
“I usually start with, ‘How’s your day going? What’s going on.’ Make it a little more personable,” said Shaffer, as she waited for another patient at her vaccination station at the COVID-19 community clinic inside Creighton’s Rasmussen Center.
“I try to make it as genuine and caring as possible, and make them feel at home.”
Shaffer, herself, certainly feels at home – in Omaha, at Creighton, in serving others and in pursuing her career dreams.
She’s an Omaha native, graduated from Marian High School. She’s a legacy student – both of her parents are Creighton pharmacy graduates, Christopher Shaffer, PharmD’93, and Catherine Shaffer, BSPha’93.
She’s worked as a pharmacy technician and now a pharmacy intern at Methodist Women’s Hospital. And she’s generous in sharing her gifts and talents – volunteering at Creighton’s Shoo the Flu clinics on campus and the Magis Clinic at the Siena Francis House homeless shelter.
These service opportunities are not only allowing her to give back to her hometown, but are enhancing her professional education.
“I think that’s something that Creighton offers,” Shaffer said. “You are put into these real-life situations that I feel will help better prepare me for my future career.”